Mac® running OS X or later with an available USB Port.** Internet connections or CD ROM drives to install the software.** Compatible with Windows®7, Windows® XP, Windows Vi TrackballWorks™ lets you customize all 4 buttons, set cursor speed Add it all up and you get exceptional comfort and ease-of-use that has set the industry standard for more than 20 years. The four buttons are customizable using our highly intuitive TrackballWorks™ software, while our award-winning Scroll Ring lets you quickly scan up and down web pages and large documents. Featuring DiamondEye technology, the trackball uses optical tracking to precisely follow small flecks embedded in the large 55mm ball to provide smooth, accurate cursor control. These investigations may take several days but merchandise replacements will be processed as soon as possible.The Expert Mouse Wired Trackball is the ultimate productivity enhancer that makes working at the desk quicker, more accurate and extremely comfortable for your hand and wrist. Please retain all packaging in the event that Kensington or the freight company needs to inspect it. Kensington will investigate the claim and notify the freight company of the damage. If you receive a damaged product, you must notify Kensington within 48 hours of delivery at 1-80. Please refer to the warranty information and other supporting documentation that came with your product. If your product does have a defect, your product is covered under the terms of your product's warranty. If you discover what you believe is a product defect for any Kensington product, please contact Customer Support at 1-80. If you return product without an RMA number, your shipment will be refused and returned to you at your expense. To ensure proper credit, packages should be returned with clearly marked with the RMA number and packing slip placed in the shipment prior to returning to Kensington. If you choose not to use these services, you are responsible for any loss or damage to the product during shipping.
Kensington recommends that you use a carrier that offers tracking for all returns and that you insure your package and declare the full value of the shipment so that you are protected if shipment is lost or damaged in transit. All refunds will be refunded via the payment method the order was received. Orders may be subject to a 20% restocking fee and all shipping and handling charges are the responsibility of the customer.
Products may be returned for a full refund of the product purchase price plus applicable taxes within 30 days of receipt. We're available to support you from Monday - Friday from 7:30am until 6:30pm PT. If you are not satisfied with your Kensington purchase, please call 1-80 within 30 days of receipt to obtain a Return Material Authorization (RMA) number and instructions.